Overview
Oct 8 to Nov 6, 2026
| Mo | Tu | We | Th | Fr | Sa | Su |
|---|---|---|---|---|---|---|
| Mo | Tu | We | Th | Fr | Sa | Su |
|---|---|---|---|---|---|---|
30 days, Europe/Lisbon
12 invoices failed this week$3,410 is waiting on retries. Most failures are expired cards on Growth plans.
Key numbers
Monthly recurring revenue
$184,920+4.2%, better than last period
Net revenue retention
108.4%+1.1 pts, better than last period
Active accounts
1,284+37, better than last period
Logo churn
1.6%+0.3 pts, worse than last period
Monthly recurring revenue
Plan mix
44%on Scale
- Scale44%
- Enterprise26%
- Growth25%
- Starter5%
Failed payments
$3,41012 invoices
Incidents
| Incident | Severity | Status | Open for |
|---|---|---|---|
| INC-482Webhook delivery delays | Major | Investigating | 41 min |
| INC-481Slow exports in us-east | Minor | Monitoring | 2 h 05 min |
| INC-479Card retries delayed | Minor | Resolved | 1 h 12 min |
Deploys
| Service | Version | Result | When |
|---|---|---|---|
| billing-api | v2.41.0 | Rolling out | 10:38 |
| webhooks | v1.18.3 | Rolled back | 09:52 |
| web | 2026.11.07-3 | Live | 08:15 |
Accounts at risk
| Account | Plan | MRR | Status | Renews |
|---|---|---|---|---|
| AFArden Fieldworks | Scale | $8,920 | At risk | Dec 2, 2026 |
| SMSaltmarsh Media | Growth | $2,840 | Past due | Nov 30, 2026 |
| QRQuarry Ridge Clinics | Scale | $9,680 | At risk | Dec 9, 2026 |
| WIWickerline | Growth | $2,210 | Past due | Dec 5, 2026 |
| HFHollins Freightworks | Scale | $8,150 | At risk | Dec 18, 2026 |
Activity
- Today
- Ana Sousa moved Halden Freight from Growth to Scaleplan: Growth Scale+$4,160 MRR
- Billing paused Cobbleway after 3 failed payments
- Priya Raman exported 1,284 accounts as CSV
- Yesterday
- Marcus Bell resolved INC-479 Card retries delayed