We build the screen ops teams keep open all day
Brightkeel is 21 people in Lisbon and Toronto. We ran operations at subscription companies before this, and we still answer our own support tickets.
How it started
In 2022, Mira Okafor and Elliot Vance ran revenue operations at a 300-person subscription company. Every Monday they rebuilt the same report from four tools, and every Monday someone asked which customers were behind a number.
They wanted one screen where the number and the rows behind it were the same thing, fast enough to use during a call. The first version was an internal tool with a search box and six keyboard shortcuts. People on other teams started keeping it open.
Brightkeel became a company in March 2023 and shipped its first public version two years later. We're funded by revenue from customers and one seed round, and we'd like to keep it that way.
How we make decisions
Three rules that settle most arguments about the product.
Keyboard first, mouse welcome
Every action has a shortcut, and every shortcut has a button. Nobody should need either one.
Every number opens its rows
If we can't show the accounts behind a figure, we don't show the figure.
Quiet by default
No badges for their own sake, no animation that doesn't confirm something, no notification you can't turn off.
The company in four numbers
- 2023Founded in Lisbonsecond office in Toronto
- 21People on the team9 of them engineers
- 6Time zones coveredUTC-8 to UTC+5:30
- 4hSupport response on Scaleengineers take shifts
Some of the people you'll talk to
Everyone here takes a support shift each month, including the founders.
- MOMira Okafor
- EVElliot Vance
- SISana Iqbal
- RCRafael Costa
- NBNoor Bakr
- KHKai Halvorsen
- ALAmara Lindqvist
- DMDiego MarĂn
Open roles
Salaries are listed. Remote within two hours of Lisbon or Toronto time.
| Role | Team | Location | Salary |
|---|---|---|---|
| Senior frontend engineer | Product | Lisbon or remote | €78k to €92k |
| Data engineer, billing sources | Data | Toronto or remote | CA$135k to CA$155k |
| Support engineer | Support | Toronto | CA$92k to CA$108k |
Reach us
Email goes to a person, not a queue. For anything urgent on Scale, use the in-app chat.
- Sales
- [email protected]
- Support
- [email protected]
- Security reports
- [email protected] PGP 4F2A 91C0
- Press
- [email protected]
- Lisbon
- Rua da Prata 210, 1100-420 Lisboa, Portugal
- Toronto
- 401 Richmond St W, Suite 230, Toronto, ON M5V 3A8